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Table of Contents
General
We primarily work with wholesalers, distributors, and brand owners in the automotive lighting industry.
Our processes and services are designed for long-term B2B cooperation rather than one-time retail orders.
We use a structured 16-step quality inspection process covering incoming materials, in-process control, and final testing.
This helps ensure stable color temperature, optical performance, and reliability across different batches.
Yes. Our focus is on stable supply, controlled quality, and clear communication—key requirements for long-term distribution and OEM programs.
Products
We control key components such as LED chips, drivers, and thermal materials, and apply standardized production parameters to minimize variation in brightness, color temperature, and performance.
Our products are designed with a high fitment rate in mind and support wide voltage ranges.
We also provide application guidance to reduce installation and compatibility issues.
We use high-conductivity aluminum substrates, optimized structures, and thermal testing to control junction temperature and extend product lifespan.
Customization
We support OEM / ODM customization, including optical patterns, structure, power settings, branding, and packaging.
Yes. Our production system supports multiple models, small batches, and long-term projects, allowing flexible customization without excessive risk.
Compliance requirements are considered during the design stage.
Customized products can be developed to meet CE, RoHS, and E-mark standards where applicable.
Service
We provide installation guides, multilingual manuals, and installation videos to reduce installation errors and after-sales issues.
Each project is handled by a dedicated team member, and we aim to respond within 24 hours with clear and practical feedback.
We offer a 3-year warranty.
If a quality issue is confirmed, we provide free replacement and work with you to prevent recurrence.
Payment
Payment terms depend on order volume and cooperation stage.
We aim to offer reasonable terms that support long-term cooperation while ensuring stable production planning.
For long-term partners, we work to stabilize pricing by managing materials and production planning proactively, reducing the impact of short-term cost fluctuations.
Yes. We provide free standard samples so you can evaluate product quality before moving forward with bulk orders.
Shipping
If a delay occurs, our team will proactively inform you and explain the reason clearly.
For delays caused by our side, we will discuss compensation or solution options to protect your delivery schedule and business interests.
All shipments are packed according to product type and transport method to minimize damage risk.
If damage occurs during transit, we will assist with documentation, replacement solutions, and follow-up actions to reduce your loss and delay.
We prepare standard export documents and compliance materials in advance.
If customs issues arise, our team will actively support document clarification and coordination to help your shipment proceed as smoothly as possible.
